These Terms of Service ("Terms") govern your use of the Mokki website at getmokki.com, the Mokki Mac app, the customer portal at portal.getmokki.com, and related services (together, the "Service"). Mokki is operated from Portugal.
By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Mokki is a macOS app for creating 3D device mockups from your own screenshots and exporting them as images. The customer portal lets you manage your account, licenses and activated Mac.
2. Distribution and updates
Mokki is distributed directly from getmokki.com, not through the Mac App Store. Releases are signed with an Apple Developer ID and notarized by Apple. The app checks for updates through a signed update feed, and each update is verified before it is installed.
3. Purchases and payment
Purchases are processed by Stripe, which acts as the merchant of record. Stripe is the seller of the purchase transaction, handles payment and calculates, collects and remits applicable taxes such as VAT. The price, currency, taxes and any discount shown at checkout apply to your purchase. Your receipt and invoice come from Stripe. Mokki never receives your full payment card details.
You can buy a license with or without a Mokki account.
4. Your license
A Mokki license is a one-time purchase. It gives you:
- A perpetual right to use Mokki, for as long as the license is not refunded or revoked under these Terms.
- Two activated Macs at a time. To use it on another Mac, deactivate one of them in the app or in the customer portal first.
- One year of updates from the purchase date. After that year you can keep using every version released during it. Later versions may need a new license, unless we choose to offer them at no extra charge.
The license is personal and non-transferable unless we agree otherwise in writing. It may be used for personal and commercial work. Keep your license key private. If you think it has been exposed, contact us and we will help you replace it.
5. Your account
An account is optional. If you create one, give a valid email address you control and keep your password secure. You are responsible for activity under your account. Licenses bought with the email address of your account appear in it once that address is verified.
6. Your content
Screenshots, projects and exported images stay on your Mac. Mokki does not upload them. You keep all rights to your content and to the images you export.
You must have the right to use any screenshots, artwork or other material you put into Mokki. Device mockups depict third-party hardware. Product names such as iPhone, iPad and Mac are trademarks of Apple Inc., and Mokki is not affiliated with or endorsed by Apple. When you publish mockups, follow any brand or marketing guidelines that apply to the devices and platforms shown.
7. Refunds
Refunds are covered by our Refund Policy.
8. Acceptable use
Use the Service lawfully and only as described in ourAcceptable Use Policy. In particular, do not share license keys, tamper with the license system or interfere with the Service.
9. Privacy
Our Privacy Policy explains what information we handle for accounts, purchases, licenses and the website, and what stays on your Mac.
10. Intellectual property
The Service, including its software, device models, design, branding and documentation, belongs to Mokki or its licensors. These Terms give you a limited, non-exclusive right to use the Service under your license. They do not transfer ownership. You may not resell, sublicense, decompile or redistribute the app, its device models or other bundled assets, except where the law allows it regardless of these Terms.
11. Availability and changes to the Service
We may change, suspend or discontinue parts of the Service, including features, pricing and supported macOS versions. Changes do not take away a license you already bought: you can keep using the versions you are entitled to. We will make reasonable efforts to keep license activation and the customer portal available.
12. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or revoke an account or license if it is used in breach of these Terms, if a payment is reversed or charged back, or if this is needed to protect the Service or other customers. Where reasonable, we will tell you first and give you a chance to fix the problem.
13. Warranties and liability
We work hard to make Mokki reliable, but the Service is provided "as is" to the extent permitted by law. We are not liable for indirect or consequential losses, or for losses caused by other software, hardware failures or use outside the documented features. Our total liability for any claim is limited to the amount you paid for the license concerned.
Nothing in these Terms limits liability that cannot legally be limited, or your statutory rights as a consumer, including the legal guarantee of conformity for digital content under EU and Portuguese law.
14. Governing law
These Terms are governed by the laws of Portugal. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country.
15. Changes to these Terms
We may update these Terms as the Service changes. The new version will be published here with a new date. For significant changes we will also email account holders. Continued use after a change means you accept the updated Terms, to the extent permitted by law.
16. Contact
Questions about these Terms can be sent to support@getmokki.com.